# Cancellation policy

How to leave. Thirty days' notice, no exit fee, and your documents come with you.

*Last updated 9 August 2026.*

## The short version

- Cancel any time with 30 days' notice. There is no lock-in and no exit fee.
- You keep every document, photo, invoice and report we hold for your property.
- We hand over to you, to your next manager, or to whoever you name.
- A tenancy we are mid-way through placing either completes or stops, your call.
- We can end it too, and if we do, we say why and we do not charge the last month.

## Giving notice

Email [sg@c4e.in](mailto:sg@c4e.in) or tell your manager. Either counts. The clock starts the day we receive it, and we confirm the end date in writing the same week.

- Thirty days is there so a tenant is not left without anyone to call, not to keep you.
- Want out sooner? Ask. If the property has no tenant and no open repair, we usually close it inside a week.
- Billing stops on the end date. Anything already paid past it comes back under the [refund policy](/refund).

## What we hand back

Everything. Not a summary of it.

- Every inspection report and every dated repair photo.
- Every vendor invoice and the full itemised billing history.
- The tenancy agreement, the deposit record and the rent ledger.
- Tenant contact details and the current maintenance state of the flat.
- Any key, document or original in our custody, returned to you or to whoever you name.

Handover finishes inside the notice period. If your next manager wants a call with ours, we take it.

## Work already in flight

- **A repair underway**: we finish it and bill it, or we stop and bill what the vendor has already done. You choose.
- **A tenant search underway**: we complete it and charge placement, or we stop and charge nothing. You choose.
- **A tax or repatriation filing underway**: we finish anything with a statutory deadline inside the notice period rather than leave it half-done.

## When we end it

Rare, and we will have raised it with you first. It happens when we cannot do the job properly: we lose our person in your city, the property needs work the owner will not authorise, or we are being asked to do something we do not do.

- Same 30 days' notice to you, unless you ask us to go sooner.
- We do not bill the final month.
- We hand over the same way, and we say who else could take it on.

## Cancelling a Property Health Check

A Health Check is one visit, not an engagement, so there is nothing to give notice on. Cancelling one is a refund question and the windows are on the [refund page](/refund).

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Source: [https://66mgroad.com/cancellation](https://66mgroad.com/cancellation) · 66 MG Road. Full LLM brief: https://66mgroad.com/llms.txt